Terms of Service

Effective Date: 1st October 2024

These Terms of Use ("Terms") govern your access to and use of the services, software, and applications (collectively, the "Services") provided by BreezeFlow ("BreezeFlow," "we," "us," or "our"). By accessing or using our Services, you ("User," "you," or "Customer") agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and confirm that you have the authority to bind that organization to these Terms.

2. Description of Services

BreezeFlow offers a platform that enables users to integrate third-party communication services (e.g., Gmail, Twitter) into a single, centralized location for efficient management of communications. The Services also includes AI-powered features for automation, message categorization, and enhanced communication insights.

3. Our Responsibilities

  • Service Availability
    BreezeFlow is committed to providing reliable access to our Services. We strive to maintain consistent service availability but cannot guarantee uninterrupted access. Periodic maintenance, updates, or unforeseen technical issues may occasionally impact service availability. We will endeavor to notify users of planned maintenance in advance whenever possible.
  • Data Security
    We prioritize the security of your data. BreezeFlow uses industry-standard security protocols to protect user data and prevent unauthorized access, use, or disclosure. While we implement various safeguards, we cannot guarantee absolute security due to the inherent nature of the internet.
  • Privacy Protection
    BreezeFlow is committed to protecting user privacy. We collect, store, and use personal data in compliance with our Privacy Policy. We do not share user data with third parties without consent, except as required by law or to provide the Services.
  • Customer Support
    Our support team is available to assist with technical issues and answer questions related to the Services. For assistance, users can reach out to us at [email protected]. We aim to respond to support requests promptly and resolve issues as quickly as possible.
  • Compliance with Laws
    BreezeFlow operates in compliance with applicable laws and regulations, including privacy and data protection laws. We review and update our practices regularly to ensure compliance with legal standards and industry best practices

4. Account Registration and Responsibilities

  • Account Creation: To access the Services, you must register for an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • User Eligibility: You must be at least 16 years old to create an account and use the Services. By registering, you represent that you are eligible to use the Services and have the authority to enter into these Terms.
  • Account Security: You agree to immediately notify BreezeFlow of any unauthorized access or use of your account. BreezeFlow will not be liable for any losses arising from unauthorized use of your account.

5. Use of the Services

  • Authorized Access: Users must ensure that they have the legal right and necessary authorization to integrate third-party accounts (e.g., Gmail, Twitter) with BreezeFlow. Accessing or integrating accounts without proper authorization is prohibited.
  • Compliance with Third-Party Terms: Users must comply with the terms of service, policies, and usage guidelines of any third-party services integrated into BreezeFlow. BreezeFlow is not responsible for any violations of third-party terms resulting from User actions.
  • AI Feature Use: The AI functionalities provided by BreezeFlow are designed to enhance user communication management. Users must not use these features to engage in illegal activities, generate malicious data, or violate the rights of others.

6. Prohibited Activities

When using the Services, you agree not to:

  • Violate any applicable laws or regulations.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity
  • Access or attempt to access other users’ accounts without authorization.
  • Upload, transmit, or share data that infringes on the intellectual property or privacy rights of others.
  • Use the Services to send spam, phishing messages, or any other form of unsolicited communications
  • Engage in activities that harm or disrupt the performance of the Services or interfere with other users' ability to use the platform.
  • Use AI features to create, distribute, or assist in the creation of manipulated or false digital data intended to deceive others.

Further details of prohibited activities are outlined in our Acceptable use policy

7. Third-Party Services and Integrations

  • Integrations: BreezeFlow allows for integration with various third-party communication platforms. You acknowledge and agree that your use of such platforms is subject to the respective third-party terms and conditions, and BreezeFlow has no responsibility for these services.
  • Data Sharing: By integrating third-party platforms with BreezeFlow, you authorize the exchange of data between the Services and the integrated platforms as necessary for the proper functioning of the Services.
  • No Endorsement: BreezeFlow does not endorse or assume responsibility for any third-party services integrated into the platform. Users are responsible for ensuring that their use of these services complies with all applicable laws and regulations.

8. User data

  • Ownership: You retain all ownership rights to any data you create, upload, or store within the Services (“User data”), including data, files, documents, and other informational resources. By using the Services, you grant BreezeFlow the right to use, store, display, and manage your User data as needed to operate, maintain, and improve the Services, on a global, non-exclusive, royalty-free basis. This includes processing data within your account, displaying data on connected devices, and enabling integrations with authorized third-party platforms. BreezeFlow will not publicly share or distribute your User data beyond these purposes.
  • Data Restrictions: You are solely responsible for the User data you create, upload, or store within the Services, and you agree not to upload data that: Is illegal, defamatory, obscene, or otherwise offensive. Violates the intellectual property rights of others. Contains malware, viruses, or other harmful software
  • Data Privacy: You acknowledge that any personal data shared through the platform is subject to our Privacy Policy.

9. Intellectual Property Rights

  • BreezeFlow’s Rights: All intellectual property rights in the Services, including software, design, trademarks, and logos, are owned by BreezeFlow. You agree not to reproduce, modify, or distribute any portion of the Services without prior written permission from BreezeFlow.
  • User Feedback: Any feedback, suggestions, or ideas you submit regarding the Services may be used by BreezeFlow without obligation to you, and you grant BreezeFlow an irrevocable, perpetual, royalty-free license to use such feedback for any purpose.

10. Fees and Payment

  • Subscription Fees: Certain features of the Services may require a paid subscription. By purchasing a subscription, you agree to pay the applicable fees as detailed on our website. All fees are non-refundable.
  • Auto-Renewal: Subscriptions will automatically renew unless cancelled prior to the renewal date. You authorize BreezeFlow to charge your payment method for the subscription fees.
  • Taxes: You are responsible for any taxes applicable to your use of the Services.

11. Termination

  • Termination by User: You may terminate your account at any time by using the account deletion feature within the platform. Please note that termination does not relieve you of any obligation to pay any fees accrued prior to the termination date.
  • Termination by BreezeFlow: BreezeFlow reserves the right to suspend or terminate your access to the Services if you violate these Terms or engage in activities that may disrupt the platform.
  • Effect of Termination: Upon termination, your right to access the Services will cease, and BreezeFlow may delete any associated data or data from its servers.

12. Disclaimer of Warranties

The Services are provided on an “as-is” and “as available” basis. BreezeFlow makes no warranties, express or implied, regarding the Services, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. BreezeFlow does not guarantee that the Services will be uninterrupted or error-free.

13. Limitation of Liability

To the maximum extent permitted by law, BreezeFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Services.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [State/Country], without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the use of the Services will be resolved through binding arbitration in [City, State/Country], unless otherwise required by law.

15. Changes to These Terms

BreezeFlow reserves the right to modify these Terms at any time. In the event of any significant changes, we will notify you by email or through an in-app notification. Updated versions of the Terms will be posted on our website and will become effective upon posting. Your continued use of the Services after receiving notice of any significant changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you may terminate your account as outlined in the Termination section.

16. Contact Information

If you have any questions regarding these Terms, please contact us at[email protected]

Definitions:

A. Data: For the purposes of these Terms, "data" encompasses all data, messages, files, documents, notes, metadata, and other information that users input, upload, manage, or store within the BreezeFlow platform. This includes, but is not limited to:

  • Messages and Emails: Communications from integrated third-party accounts (e.g., Gmail, Twitter) accessed or organized through BreezeFlow.
  • Attachments and Files: Documents, images, or files attached to messages or uploaded for organizational purposes.
  • User-Created Organizational Elements: Tags, labels, notes, or other organizational elements created by users to manage or categorize their communications.
  • Metadata: Information related to communication activities, such as timestamps, sender and receiver details, or categorization labels created within BreezeFlow.

B. Services: The "Services" encompass all features and functionalities provided by BreezeFlow, including tools for integrating third-party communication services into a centralized platform and AI-powered features for automation, message categorization, and communication insights.

C. Third-Party Communication Services: "Third-Party Communication Services" are external platforms or applications that BreezeFlow allows users to integrate with, enabling access to and management of communications from those platforms within BreezeFlow. Examples include, but are not limited to, email services (e.g., Gmail), social media platforms (e.g., Facebook), and other messaging or collaboration tools.

D. Integration: "Integration" refers to the process of linking third-party communication services to the BreezeFlow platform, allowing users to view, manage, and interact with messages and data from multiple external sources within a single, centralized location.

E. AI-Powered Features: "AI-Powered Features" are tools and functionalities within BreezeFlow that utilize artificial intelligence to assist users by automating tasks, categorizing messages, and providing insights. Examples include automated tagging, message prioritization, suggested responses, and other machine learning-based enhancements to improve communication management.