1. Important Information & Who We Are

This policy explains how BreezeFlow collects and uses your personal data through your use of our website and services, including data collected when you sign up for our services.

Controller:

BreezeFlow is the controller and responsible for your personal data (referred to as "we", "us", or "our" in this policy).

For any questions or to exercise your legal rights, contact us at:

Email address:[email protected]

Postal address: 150 9 Ave SW, Calgary, AB T2P 3H9, Canada

2. Types of Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, username, title, etc.
• Contact Data: Email, phone number, billing/shipping addresses.
• Technical Data: IP address, browser type/version, time zone, operating system, device ID, and other technology used to access our site.
• Profile Data: Username, passwords, and preferences.
• Usage Data: Information about how you use our services.
• Communications Data: Your preferences in receiving marketing communications from us.
• Third-Party Messaging Data: Details about messaging services integrated through our platform.

3. How Is Your Data Collected?

We collect personal data through:

• Direct interactions: Information you provide by filling in forms, subscribing to services, or contacting us.
• Automated technologies: We collect data through cookies and similar technologies as you interact with our website.
• Third parties: We may receive data from third-party analytics providers or advertising networks.

4. How We Use Your Personal Data

We process your data for the following purposes:

• Authorized Access: Users must ensure that they have the legal right and necessary authorization to integrate third-party accounts (e.g., Gmail, Twitter) with BreezeFlow. Accessing or integrating accounts without proper authorization is prohibited.
• Marketing: We send you marketing communications only if you opt-in. You can unsubscribe at any time.
• Improving our services: We analyse usage data to enhance our service performance.

5. Disclosures of Your Personal Data

We share your personal data with:

• Legal obligations: We may disclose data when required by law or to prevent fraud or criminal activity.

6. International Transfers

If your data is transferred outside Canada, we ensure it is protected through appropriate legal frameworks ensuring the receiving country meets adequacy standards.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy. We will hold your personal data for a minimum of six years after your last interaction with us unless legally required to retain it for longer.

8. Your Legal Rights

You have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data (unless retention is required by law).
• Transfer your data to a third party.
• Restrict data processing in certain circumstances.

Requests should be made through the contact details provided. We aim to respond within one month.

9. Contact Details

For any concerns or to exercise your rights, contact our Data Protection Officer at: [email protected]

10. Complaints

If you are unsatisfied with our response to your data-related inquiries, you have the right to file a complaint with the Privacy Commissioner of Canada (OPC) the Canadian regulator for data protection and privacy issues (www.priv.gc.ca). We would however appreciate the chance to address any issues directly, so please reach out to us first to discuss your concerns.

11. Changes to the Privacy Policy

We review and update our privacy policy regularly. Please check back for updates, especially if you’ve provided new personal data or changed contact information.