Features

Omnichannel
Team Collaboration

Team collaboration made easy, with internal comment feature and message assigning.

Manage Workflow Seamlessly

Track your team’s communication across different channels assign tasks. System built to improve your team's efficiency.

Respond to all customer queries from one platform

Connect Email, WhatsApp, Instagram, Facebook and X (Formerly Twitter) in one place. Well organized inbox helping you keep messages from different channels categorized.

Omnichannel
AI

Train and customize your AI agent for tailored customer interactions. Deploy your trained AI agent seamlessly across external platforms.

Finetune your messages with AI

Harness AI to draft your responses, save time with best fit response suggestions.

Automated Message Assigning

Seamlessly route incoming messages to the right team or individual, boosting response efficiency.

Auto Message Tagging

Incoming messages are automatically categorized and labelled for quicker organization and smarter workflows.

Conversation Summary

Get concise, AI-generated overviews of lengthy conversations, ensuring you capture key details at a glance.

Resolve frequent customer queries in seconds

Automate responses to FAQs across different communication channels, free up your service agents' time to respond to intricate inquiries.

Omnichannel
Tools
Agent Actions: From Answers to Actionable Resolutions

Train your AI agent to do more than respond—enable it to perform tasks, automate processes, and deliver faster, more efficient solutions for your customers.

No-Code API Integration: Expand Your AI’s Capabilities

Seamlessly integrate third-party tools and data sources without writing a single line of code. Equip your AI agent to retrieve critical information or execute tasks, ensuring seamless customer query resolution.

24/7 Intelligent Support

Deliver round-the-clock assistance with a powerful AI agent that’s built to handle customer inquiries with precision, speed, and reliability.

Omnichannel
Knowledgebase
Effortless Knowledge Base Updates

Keep your AI up-to-date by easily refreshing its knowledge base content whenever your business evolves.

Seamless Data Integration

Import information from your business website, process documents, or other sources to provide your AI agent with the insights it needs.

Train Your AI Agent with Ease

Leverage your data to create a highly intelligent AI agent. Our platform supports various data formats, enabling you to connect directly to your existing repositories.

Omnichannel
logo

An AI-powered support ecosystem built to revolutionize customer support for your Business.

© 2025 Breezeflow. All rights reserved.

logo

An AI-powered support ecosystem built to revolutionize customer support for your Business.

© 2025 Breezeflow. All rights reserved.